1. Generale purchase conditions

The shop.caseificio4madonne.it store based in Lesignana (Modena) in Strada Lesignana, 130 - VAT number 00182350363 was established for the sale of food products in compliance with Italian legislation on distance contracts.

Access to and use of the site is subject to terms and conditions below.

The sale of products is therefore ruled by these “General Conditions of Purchase” in addition to the methods specified in the different sections of this document, to be considered an integral part of the sales contract. Any changes or new purchase conditions shall be promptly reported to the Customer, shall be enforced from the moment of their publication in the shop.caseificio4madonne.it store and shall be valid only for sales concluded after their publication.

The submitting of the order by the Customer is valid as confirmation of acceptance of the conditions of sale in force in that moment. 4 Madonne Caseificio dell'Emilia commits to ship intact and supervised goods.

In case of any defects in the goods received, the customer shall be entitled to the right of withdrawal provided for by law, no later than 14 working days from delivery date, within the limits of the terms specified in the chapter about Withdrawal Procedures.

2.Conclusion of the contract

The order submitted by the Customer to 4 Madonne Caseificio dell'Emilia through this store must be completed in its entirety and include all elements necessary for the identification of the Customer and the products ordered, as well as clear and unambiguous indication of the place of delivery, or else it will become void. An order receipt confirmation will be sent to the Customer by email, containing a reference to the applicable sales conditions and an identification order number to be used for any further communication.

Ordinary cash register receipt will be issued.

3. Product characteristics and availability

It should be borne in mind that the portions may slightly differ from the selected weight, since the product was handcrafted.

In particular circumstances, 4 Madonne Caseificio dell'Emilia may not be able to ensure the availability of all the products offered, given their craftmanship, and shall not be held responsible for temporary unavailability of one or more products.

Without prejudice to the right of withdrawal, by submitting the order, the Customer shall also imply acceptance of any partial delivery, limited to the products available as part of the ordered ones, as well as waiving the right to claim compensation and/or compensation.

4 Madonne Caseificio dell'Emilia also undertakes in accordance with the law to promptly inform the Customer of any unavailability of the ordered product/s.

The Customer can also personally collect the goods at Caseificio (Dairy Shop) located in Lesignana (Modena), in Strada Lesignana.

4. Prices and types of payment

The prices of the products indicated in the sections of this website are inclusive of VAT.

The prices applied are those indicated at the time of the order made by the Customer. The prices of individual products are subject to change and therefore the prices indicated on the website shall from time to time cancel and replace the previous ones. The price of the products purchased, together with the cost of home shipping and net of any discounts and/or offers thereof, must be paid by the Customer at the time of purchase, in any case within 10 (ten) days from the order, by means of one of the methods provided by the e-commerce site, that shall be selected by the Customer among the available methods at the time of placing the online order, which constitutes a purchase commitment by the Customer. After that period of time, the order shall be automatically cancelled.


Advanced Bank Transfer to: IBAN: IT 57 H 03069 66858 100000004733 - c/o BANCA INTESA SAN PAOLO - AGENZIA: MIRANDOLA  Reason: Num. Order copied from order confirmation email xyz

Credit cards: Visa, Mastercard and American Express are accepted.

PayPal: When you select the type of payment, click on ""Add Credit Card"" and you shall be transferred to the affiliated PayPal website where you can enter your credit card credentials.

In this way we SHALL NEVER get the data, which will be handled directly and only by the PayPal service; secure transaction through the entire process is encrypted with 128-bit SSL protocol.

When the ordered products are shipped, the products contained in the shipment shall be picked up.

The order will be completed after the charge of the credit that must take place within 10 (ten) working days from order confirmation; beyond this period it shall be automatically cancelled. In case of bank transfer, in order to accelerate delivery times, it is advisable to submit a copy of the accounting document by email to: [email protected].

5. Shipping

Products purchased on the site will be shipped by a freight forwarder. Delivery times will range from 3 (three) to 8 (eight) working days after receipt of online order payment, except for delays or unforeseen events not ascribable to our Company. The Company does not bear any delays ascribable to the freight forwarder and under no circumstances shall it be held liable. Any delays in deliveries do not entitle the Customer to refuse delivery of the products, nor to claim compensation or compensation of any kind.

Upon delivery of the goods, the Customer is required to check that the number of packages corresponds to what is being specified in the freight forwarder's waybill and that the packaging is intact, not damaged and/or altered, even in the sealing materials. Any damage or mismatch of the number of packages must be immediately reported to the freight forwarder, writing the words ""acceptance with control reservation"" on the paper and immediately confirmed by fax or email to [email protected] to our offices. Goods accepted without the necessary above mentioned wording shall not be subject to a complaint for damage or failings during transport.

6. Warranties and liabilities

4 Madonne Caseificio dell'Emilia, within the limits of availability indicated above, guarantees that products equal to those indicated and described on the site will be delivered; it guarantees compliance with all regulations regarding the storage and packaging of the products until the time of delivery to the place specified in the order.

The manufacturer shall be held responsible for all products. In case of packaged products, the manufacturer is also held responsible for the truthfulness and completeness of indications specified on the packaging.

Images on the website are provided to the Customer in order to facilitate the recognition of the products.

7.Obligations of the customer

When completing the order, the Customer must declare that they have read, understood and accepted these general conditions of sale in their entirety. The Customer shall store a copy in any preferred mode. The Customer is obliged to provide his/her home address (which will be considered as the default shipping address), and one or more telephone number and email address where order confirmation will be sent. The Customer can specify a shipping address other than the one of residence: in the notes they can write any communications to the freight forwarder. The Customer declares that they have not entered invented data and therefore declares that the data entered correspond to their real personal data. The Company holds the right to prosecute any violation or abuse in the appropriate venue.

8. Validity of these conditions

These Terms and Conditions of Sale may be modified by 4 Madonne Caseificio dell'Emilia at any time and without prior notice. For each purchase made, however, the current conditions set out in this document will have the force of law, which can be consulted by the Customer at any time and before the final confirmation of the order itself.

9. Competent Court

4 Madonne Caseificio dell'Emilia finally undertakes to observe all those regulations issued by the Italian Government, not expressly mentioned here, on the conditions of distance selling that regulate online commerce. For any dispute that unfortunately should arise regarding this contract, the competent court is the one where the Customer resides.

10. Suggestions

f you have any suggestions or remarks about our service, do not hesitate to submit your email to: [email protected]

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